Conversational Capacity teaches learners how to engage in constructive dialogue, even in moments of tremendous pressure by helping to develop a learner-focused mindset, recognising when emotions are clouding receptivity, and mastering the skills of candour and curiosity.
Conversational Capacity teaches the following:
- Awareness: Participants will learn to recognise when fight-or-flight reactions prevent real listening and create discomfort in others. This allows for a more intentional response to challenging conversations.
- Mindset: Participants will learn a new mindset and to have positive intentions during the conversation. It’s not about winning, proving yourself right (or others wrong), or just being safe. It’s about exploring diverse perspectives and listening to contrasting views, because that is where greatest opportunities for insights and growth are.
- Skillset: Learners are taught four simple behaviours that are essential to Conversational Capacity: two that build genuine candour and two that build curiosity. Balancing candour and curiosity creates the conversational sweet spot.
When: Wednesday 23rd October 2024
Where: Taranaki Chamber of Commerce, Devon Street, New Plymouth
Trainer – Tim Waite Tim became an Authorised Consulting Affiliate for Blanchard® Aotearoa New Zealand in 2021 and is based in Hāwera. The ability to offer world class leadership programmes in his local region and providing small business owners the same opportunities as larger corporates is something he prides himself in.
This workshop is registered with the Regional Business Partner Network. To explore if your business is eligible for support, contact your local Regional Business Growth Advisor here.