By Madeline Homan Blanchard, MSc, MCC
“The deepest human need is the need to be seen, heard and understood.” — William Schutz
The question many learning and development (L&D) leaders are now facing is this: How will the integration of artificial intelligence (AI) in learning technology impact professional coaching?
In short, AI is undeniably a powerful tool. When used wisely, it can streamline routine tasks and enhance the coaching experience — but it cannot replicate the uniquely human elements that make coaching transformative.
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