Behind every engaged employee is a manager with great coaching skills

Many managers don’t understand how critical coaching is for their people's development, growth, and performance. Our leadership coaching programme, Coaching Essentials®, teaches managers how to coach team members effectively—not just manage them—to increase productivity, create an environment of trust and autonomy, and deliver better results.

team working around office table
Team members having a meeting - Big whiteboard displaying a graph table

Develop a consistent coaching culture

We know managers strive to be as effective as possible in developing their team members, and our Coaching Essentials® programme can help.

Our programme teaches coaching skills for managers using a practical training method designed to give managers the mindset, essential skills, and structured process they need to accelerate development and bring out the best in people.

Blanchard’s programme teaches essential coaching skills that align with the core coaching competencies defined by the International Coaching Federation.

With a coaching style of leadership, good managers will become great managers that know how to develop their people and achieve better business results.

Delivery Options to Meet Your Needs

We can deliver Coaching Essentials® in-person, as virtual sessions, as part of a learning journey, or delivered in a self-directed online version, so leaders can develop their coaching skills wherever they are and whenever they have time.

In Person



1 Day Instructor-led Course

Coaching Essentials® is a one-day, in-person session that will inspire managers to shift to a coaching mindset and adopt coaching skills through a compelling and engaging learner experience.


LAUNCH — Participants view a live-action video teaser and select four real-world workplace conversations to work on in class


LEARN & PRACTISE — Welcomes participants and outlines the value of the coaching process and skills to create more effective conversations 

NATURAL TENDENCIES AND THE COACHING MINDSET — Explores the habits we all have as we interact with direct reports and others at work

WHAT COACHING IS — Provides deeper exploration of how coaching is a deliberate process using focused conversations to create an environment that results in accelerated performance and development

WHERE COACHING FITS — Information on coaching opportunities in the workplace

MOVING FORWARD — Introduces the key parts of the Coaching Process and highlights how the coaching process gives structure to conversations

COACHING PROCESS PRACTISE — Participants plan and practise the Coaching Process with a learning partner and explore the four essential skills that support the Coaching process: Listen to Learn, Inquire for Insight, Tell Your Truth, Express Confidence.

LINKING THE COACHING PROCESS AND SKILL SET — Brings all the Essential Skills together while practising the Coaching Process


INTO ACTION — Preparation for planning and practising a real coaching conversation using the Coaching Conversation Guide

MY COACHING VISION — Partners debrief and coach each other on how they will develop as a leader using coaching in their organisation.

Virtual In-Person Course

Leaders participate in three live, 2-hour virtual training sessions that teach them the skills to coach to develop their people.

Virtual Session 1 


  • Natural Tendencies
  • What Coaching is
  • Coaching Mindset Check
  • The Coaching Process
  • Moving Forward with the Coaching Process
  • Coaching Process Practise

Virtual Session 2


  • What Does It Mean to Listen? 
  • Essential Skill — Listen to Learn 
  • Listen to Learn Skill Practise 
  • Essential Skill — Inquire for Insights
  • Inquire for Insight Skill Practise

Virtual Session 3


  • Essential Skill — Tell Your Truth 
  • Tell Your Truth Skill Practise 
  • Essential Skill — Express Confidence 
  • Linking the Coaching Process and Skillset 
  • Launch into Coaching

Online Overview

Our Coaching Essentials® Overview is a 35-minute online programme that teaches the programme’s core concepts anywhere, anytime.

This online version of Coaching Essentials® is designed to introduce learners to the core concepts of our four-step coaching process for creating focused conversations that result in clear agreements and action.

Learners work their way through the sections, each including engaging and interactive activities.

Digital Activities

Coaching Essentials® Clicks is a set of micro activities for applying coach-like behaviours that provide just-in-time learning through powerful tips and takeaways.

  • Coaching Essentials® digital assets provide learners with tips for maintaining a coaching style of leadership that can be accessed just-in-time during moments of need or to refresh and reinforce skills after a training session.
  • Coaching Essentials® Clicks includes a searchable playlist of 10 microlearning activities that take no longer than five minutes each to complete

Coaching is more than an innate talent—it’s a vital manager skill

Research has revealed that

70% of people who receive coaching report improved work performance, relationships, and more effective communication skills.(1)

86% of companies report that they recouped their coaching investment.(1)

  1. The Institute of Coaching. Benefits of Coaching
    Senior manager coaching younger employee

    Coaching Skills For Managers Drive Employee Excellence

    By integrating coaching knowledge and skills into your management training, you get highly effective managers who can have powerful coaching conversations that create connection, increase trust, and help their team members perform at their best.

    Accelerate Learning & Development

    Managers who coach provide the right direction and support, helping their team members grow more quickly.

    Create Autonomous Problem Solvers

    Team members become self-reliant and solve problems independently, which is the cornerstone of today’s agile organisations.

    Retain Your Top Talent

    Coached employees are more engaged, more committed, and more likely to stay at your company.

    Build Your Leadership Bench Strength

    Coaching skills are essential for managers to develop competent, capable team members who will become your future leaders.

    Ready to Get Started?

    Contact us today to learn how we can help your leaders learn the skills they need to coach their people effectively.

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