Programmes

The world’s most-taught leadership framework, SLII^® teaches managers how to unleash the potential of their direct reports by leading situationally: giving the right support and direction at the right time, which enables leaders to build deeper relationships with their people, making every day more inspiring, motivating, and meaningful. This flexing of leadership styles enables employees to develop faster, succeed more, and reach their full potential and also gives managers a common leadership language.

Help your managers develop and refine the fundamental skills they need to be a successful manager with Blanchard Management Essentials®. Based on the best-selling business book, The New One Minute Manager®, by Ken Blanchard and Spencer Johnson, the program covers the foundational skills that generate positive communications, improve morale, and increase productivity.

Successful and healthy workplaces are built on a foundation of trust.  When work relationships are rooted in trust, companies see improved communication, greater innovation, and increased revenue overall.  Using our four-step model, participants of Building Trust will understand the impact of their behaviours on building trust or eroding trust with others.

The ability to coach is one of the things that separates great leaders from the rest. Coaching Essentials® teaches managers the four critical skills needed for effective coaching and provides opportunities for practice. When managers can coach effectively, their direct reports are more productive, loyal, and engaged.

Organisations move at the speed at which people communicate effectively and solve problems collaboratively. That can get tricky when the pressure is on or when people have different opinions. We teach people how to balance candour and curiosity to benefit from the most challenging conversations.

Achieving true diversity, equity, and inclusion (DEI) in the workplace isn’t easy. Many people want to make progress on DEI topics, but don’t have a plan or skills to carry it out. Courageous Inclusion™ teaches people a mindset that promotes diversity and inclusion, and a process to become more knowledgeable and active proponents of inclusion in their workplace.

When individuals better understand themselves, they can bring their best skills and talents to their work. Essential Motivators™ teaches a framework to help learners identify their pattern of core psychological needs, values, talents, and behaviours so they can better understand themselves and others, be more effective, and appreciate different perspectives.

Fearless Innovation^™ explores the idea that each individual—armed with the principles of innovation—could be a catalyst for positive change. It teaches an innovation mindset and skill set that empowers everyone to be innovators.

Today’s leaders balance relationships and results under great pressure, making difficult decisions every day. When leaders are clear on their leadership values and principles, they can make tough trade-offs and lead their people with more intentionality and authenticity. Blanchard’s Leadership Point of View™ is an immersive experience that helps leaders uncover their values, write their leadership point of view, and create trusting relationships with their people.

Today’s workforce is increasingly working from home and other remote locations, with teams located across countries and time zones around the globe. As a result, managers need help to connect with their people through time lags and technology interfaces. It’s the new normal. And it comes with a new set of benefits and challenges.  Participants will learn the key strategies for leading hybrid teams, with trust as the key component.

Change initiatives can be extremely challenging. Leading People Through Change® takes a unique and proven approach: It teaches a high-involvement, collaborative solution that invites all parties into the change process. This inclusive method teaches how to lead successful change initiatives. Leaders learn how to identify and address the predictable questions employees have and how to resolve their concerns to increase their buy-in and commitment.

Keep your clients coming back by building a culture that delivers exceptional customer service.  Our Legendary Service^® customer service program teaches your managers and front-line service providers how to consistently deliver ideal service that will keep your internal and external customers coming back and create a competitive edge for your organisation.

Empower your individual contributors to make exceptional contributions to your organisation.  The Self Leadership programme builds on SLII®, the world’s most widely taught leadership model, and integrates the latest research on the proactive skills required for individuals to be most effective. The program teaches learners how to challenge their assumed constraints, solicit feedback, pursue their goals, and have positive influence with others.

Servant leaders are consistently interested in providing what their people need to be successful. They want to make a difference in the lives of their people and, in the process, benefit the organisation. We believe servant leadership is both a mindset and a skillset that focuses on serving others first. Blanchard’s Servant Leadership Essentials™ program teaches leaders how to build trust, listen, and give and receive feedback in ways that lead to higher levels of engagement, performance, and human satisfaction.

Teams often fail to accomplish their goals because of a lack of shared purpose, unclear goals and roles, and ineffective leadership. Every team should have the chance to come together and reach their full potential. This starts with leaders who know how to provide clarity, manage conflict, and break through barriers to move the team forward.  The Team Leadership programme teaches team leaders and managers how all teams develop and how to provide clarity, manage conflict, and build trust to break through barriers and sustain high-performance teams.