Honest and open conversations foster teamwork, progress, trust, and just about everything else positive in the workplace. Conversely, poor conversation skills derail important initiatives, wrecking morale and torpedoing projects.
Conversational Capacity® teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise, so they can make informed decisions and find the best solutions, even under high pressure. Difficult exchanges become learning opportunities, and unfocused meetings become innovation incubators.
Conversational Capacity® is the ability of an individual or a team to engage in open, balanced, non-defensive dialogue about difficult subjects and in challenging circumstances. It is also the sweet spot where innovation happens.
Conversational Capacity® teaches learners the following:
Conversational Capacity® provides the communication tools you need to:
38% of New Zealand employees believe that poor communication on employee-related matters hampers staff productivity.(1)
Leading American research has revealed that companies with better relationships and communication experience 20% higher productivity, 21% higher profitability, and 41% lower absenteeism.(2)
Contact us today to learn how we can help your leaders learn the skills they need to be more effective communicators.
Getting to the sweet spot of effective communication
Whether you run a multi-million dollar corporation or a small not-for-profit organisation, the ability to have h...