eBooks

In adopting a new technology like generative AI, L&D professionals have new ways to elevate their skill set and focus on the needed consultative skills to solve complex problems that require training.

A successful learning journey doesn’t happen by accident. It is the result of individuals learning, spending the time to dig deep into preexisting skills, and then combining those skills with new, scaffolded knowledge.

More than one thousand leadership, learning, and talent development professionals were asked about their top challenges in navigating a post-pandemic world with both a scarcity of available talent and high employee expectations. This year’s survey paints a picture of organisations taking experimental steps during a time of accelerated change. The increasingly competitive landscape for attracting and retaining talented employees and the rising expectations of today’s workforce have all combined to put added pressure on human resources professionals and leaders.

Forty years of Blanchard research has proven that the best leadership style is the one that matches the developmental...

DEI initiatives in the workplace are incredibly important. They can help create a world that’s fairer. But a DEI workplace effort requires inspired leadership, and addressing these issues requires new skills and sensitivities.

How leaders respond to the influx of new talent will help determine whether new hires leave or stay, coast or contribute, struggle or flourish. 

In this ebook you will learn how to calculate an estimated return on your next training initiative in three areas: employee retention, customer satisfaction, and employee productivity.

When managers are unable to lead and coach effectively, mistakes are made, and sometimes that can be fatal to your organisation. Here are three common management mistakes and how to avoid them.

The failure rate for managers can be staggering. But with the right tools and training, all managers can beat the odds.

The results of a Training magazine/Blanchard survey provide a fascinating snapshot into today’s teams. The survey results give Training & Development professionals a target to shoot for and recommended first steps as they look to create or enhance team training programs in their organisations.

Mastering the art of leading change doesn’t need to be mysterious or complicated. Acknowledging that people go through predictable and sequential stages of concern— which can be anticipated and addressed—can help your organisation accelerate change.

Because little formal examination of the interactive effects of direction and support on employee outcomes had been conducted, the researchers at Blanchard designed a study to investigate the effectiveness of the four leadership styles of the SLII model, which evolved from initiating structure and consideration.

Giving your people the tools and skills to become self leaders is crucial to the success of your organisation.

Good virtual leadership is the same as good face-to-face leadership. It’s about doing all the important things leaders need to do, but in a different medium and environment.

One-on-one meetings with your boss provide a chance to set the course for your professional future.

Companies that have excellent customer service are more likely to earn repeat business from customers, to garner more referrals, and to have greater customer loyalty than those that don’t.

Getting to the sweet spot of effective communication

The frenzied pace of change is the new normal of the work world. This has made the ability to innovate a matter of business survival. Astute leaders recognise this and know they need to foster a culture that accelerates innovation while rooting out anything that slows it down.

In this Blanchard Point-of-View eBook you’ll learn the six enduring leadership principles that will help aspiring leaders become more effective and respected along the journey.