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LEGENDARY SERVICE

KEEP YOUR CUSTOMERS COMING BACK

Legendary Service is a fast-paced, interactive program where participants develop their personal service vision in alignment with organisational imperatives, practice Legendary Service skills, identify their customer groups to provide consistent personalised service, and unleash their personal power as they focus on taking care of self as the foundation for taking care of others.

Improved customer satisfaction that drives repeat business

Aligned practices to ensure seamless customer service is delivered consistently
Increased customer loyalty
Empowered people who fulfill their leadership potential and know where and how they can make a difference
Continuous service improvement that increases market share, improves margins, and reduces costs

program
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Our one Day Legendary Service®  customer service training program teaches your managers and front-line service providers how to consistently deliver ideal service that will keep your internal AND external customers coming back and create a competitive edge for your organisation.

WANT TO LEARN MORE?

Download the Legendary Service PDF overview here.

RESULTS FOR OUR CLIENTS

Well presented, easy to follow, kept my interest and made me want to participate – Jeff

Presentation was really interesting. I learnt a lot – Attle

FAB. Loved it – Jacqui

Amazing.  Learnt new skills – Tiana

Legendary Service Trainees – Z Energy/Hurley – July 2019

I found the subject matter surprisingly powerful. I was impressed by the way Robert facilitated the course and the way he engaged with everyone present. Most definitely useful and every aspect of the course relevant to the group. – Edwin

The course is very interesting, thought provoking subject about customer service to apply at all walks of life – Srinivas

CBD Energy – May 2021

LET’S START THE  CONVERSATION, CONTACT US tO start your leadership journey

FREE *MUST-HAVE* RESOURCE FOR LEARNING & DEVELOPMENT MANAGERS

Measuring the Impact & ROI of Leadership Training eBook

Learn how to calculate an estimated return on your next training initiative in three areas: employee

retention, customer satisfaction, and employee productivity.

PLUS Leadership Training ROI Worksheet to show you how to increase ROI to at least8-to-1.

This is the perfect starting point even if you are not ready to invest in Leadership training or you are unsure of what your business needs right now. Grab the Measuring the Impact and ROI of Leadership Training eBook below and get started.

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