August 2025
monday 4th august 2025 - 12:00 – 1:00 p.m. NZ Time (recordings will be available post event)
Lunch & Learn Keynote: Building Resilience
In today’s workplace, stress and burnout are at an all-time high—with 44% of employees reporting daily stress and over half of managers feeling burned out. Now more than ever, resilience isn’t just a personal advantage—it’s a business imperative.
Join us for a one-hour Lunch & Learn keynote focused on Building Resilience, hosted by leadership expert Dave Cordery. Discover practical tools and science-based strategies that can help you and your team bounce back from setbacks, reduce stress, and build a culture where people thrive through change.
🌱 What You’ll Learn:
- The three steps to becoming resilient
- How to reboot your brain and interrupt the stress cycle
- Simple techniques to manage emotions and reduce burnout
- How to reframe challenges through a resilience mindset
Join us during your lunch break for a power-packed session of insight and inspiration!
September 2025
monday 1st september 2025 - 12:00 – 1:00 p.m. NZ Time (recordings will be available post event)
Lunch and Learn - Legendary Service – Creating a Culture Customers Remember
Delivering great customer service isn’t just a skill – it’s a culture.
Join us for an inspiring one-hour virtual keynote exploring Legendary Service, a powerful approach to building a service-minded culture that keeps your customers coming back for more. In this session, Marina Shearer will share an overview of some practical strategies for empowering your team to deliver consistently exceptional service – both internally and externally.
What You’ll Learn:
- How to define your personal service vision
- The difference between customers’ needs vs. wants
- Techniques to increase customer satisfaction and loyalty
- A simple framework for delivering ideal service
- How to empower yourself and others to take initiative and resolve service issues effectively
Bring your lunch, and prepare for an opportunity to Lunch and Learn with us!
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